Many items that can be bought from Japan are fragile, and it's always unpleasant to receive your goods damaged or in pieces. Transporting your orders to you no matter where you live is something we take very seriously. Once your products arrive in our warehouses, we carefully unpack and repack them one by one. When we create your parcel, if you request it, we reinforce the entire inside of the carton to prevent damage to your products. Other purchasing services simply assemble your various items in a larger box.

Yes. We offer a wide range of secure payment methods. Credit card fraud is a real worry, and we recognize that, so when you buy with us, we make sure we give you as many options for payment methods as we can. You can choose to pay via credit or debit cards such as Mastercard, Visa and AMEX. You can also use trusted and legitimate platforms such as PayPal, Stripe, and some other local payment methods (depending on your country). If you don’t own a card, you can also choose to make an international bank transfer securely via SWIFT! With so many ways to pay, you can find the one you trust the most to ensure your payments are secure.

Once your ZenMarket account has been created, you can add items to your shopping cart. Click "Add to Cart" From ZenMarket shopping pages directly or copy-paste the product URL into the ZenMarket search bar if it is a URL linked from a Japanese site not integrated. In our quick guide, you can find out how ZenMarket works.

All the original prices are in Japanese yen, and your balance will also be shown in Japanese yen. However, you can see estimates of rates in many other currencies by using the top left currency menu. The site, by default, will try to show you the prices in your most relevant currency, but the system is not always perfect, and not all currencies are available, To estimate the conversion value between your currency and foreign currency, you can use the following free currency converter tool.

Basically any Japanese store! ZenMarket has integrations with online shopping platforms Amazon Japan, Rakuten, Mercari, Rakuma, Yahoo! Japan and JDirectItems Auction. We also have our own shopping services ZenPlus and ZenPop. More importantly, you can buy from other online shops in Japan (Other Shops) by just adding the URL of your item to your ZenMarket cart. Sign up now to start shopping.