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Have further questions regarding the buying process? Dive into our guide blog for more details, or contact our customer support.
1
You add or bid for your item/s
Top up with your favorite payment methods
2
We purchase from the seller
We'll notify you when your items reach ZenMarket
3
Seller ships to ZenMarket
After items arrive at our warehouse, create a parcel
4
We ship to your address
We can combine multiple items into one box
5
Unbox your items!
Don't forget to let us know how we did!
In just 5 easy steps, you can have them delivered straight to your door. Sign up now and get 500 ZenPoints to save on your first parcel from Japan!
Campaigns and coupons
You can save money by using cashback campaigns and special coupons.
Loyalty program rewards
Enjoy benefits such as credit purchasing and cashback on all shipped items.
Save on international shipping
Combine orders from multiple Japanese stores into a single package for free to save on shipping costs.
One cart for all your purchases
Shop from multiple Japanese stores and manage your orders from your ZenMarket account.
Customer service
Our support service is available in 19 languages to answer all your questions.
Transparent pricing structure
We charge a flat fee of 500 yen per unique item or lot.
Our Trustpilot reviews provide valuable insights into our customers' experiences, showcasing their trust and satisfaction with ZenMarket. Discover what our customers have to say and why ZenMarket is their preferred choice for hassle-free shopping in Japan.
