omotenashi title v5 omotenashi title mobile

ZenMarket's Omotenashi Shipping Campaign

Start using ZenMarket and feel Japanese hospitality with a 10% international shipping discount on your first ever parcel!

"Omotenashi" is the concept of Japanese hospitality, of anticipating your needs before you even express them. And what would you want more than starting your ZenMarket experience with a shipping discount!

We want you to have the best experience with ZenMarket, regardless of what you buy or where you ship. So ship your first parcel and discover borderless Japanese shopping.

coupon v3

10% off on your first parcel

21/4/2025 00:00 ~ 31/5/2025 23:59 (JST)

Campaign will end in:

See Terms & Conditions Below!

*Please check the following terms and conditions carefully to ensure you are eligible for and are able to use your discount:

Users who ship a parcel via an eligible shipping method during the promo period can enjoy a 10% discount on the international shipping fee of a parcel with promo code OMOTENASHI2505.

Promo Period: 00:00 April 21st - 23:59 May 31st JST

Shipping Methods: All Except Surface

Participating Regions: All regions ZenMarket is able to ship to with an eligible shipping method except for our excluded destinations. Excluded destinations are Afghanistan, Belarus, Central Africa, Cuba, DR Congo, Iran, Iraq, Libya, Russia, Somalia, South Sudan, Sudan, and Syria. 

Discount: The total discount amount is 10% of the shipping fee of the parcel being shipped.

Additional Terms & Conditions

  • Promo Code only applies to parcels paid for during the Promo Period. Enter the promo code when paying for shipping during this period to receive the shipping discount. Parcels paid for outside of the promo period will not be eligible for a discount.
  • Only parcels shipped using an Eligible Shipping Method can receive the discount. Parcels shipped using any other shipping method will not be eligible for the discount.
  • The parcel must be shipped to one of the Participating Regions. As mentioned above, this includes all regions other than the excluded destinations, which are Afghanistan, Belarus, Central Africa, Cuba, DR Congo, Iran, Iraq, Libya, Russia, Somalia, South Sudan, Sudan, and Syria.
  • The total discount amount will be based on 10% of the actual shipping fee of the parcel being paid for at the time of using the code.
  • There is no maximum maximum discount amount for this campaign.
  • Once the promo code is used and the eligible parcel has been paid for, the parcel cannot be altered in any way. If alterations, including but not limited to cancellation of the parcel, repacking of the parcel, or the addition of extra items are made, the shipping discount will be void. Please consider carefully whether changes to your parcel are absolutely necessary if nearing the end of the campaign.
  • Each user can use the Promo Code only once. Discount applies to only 1 parcel per account.
  • Users are allowed to have only one ZenMarket account. Users found to have multiple ZenMarket accounts will be deemed in direct breach of the Terms & Conditions and therefore ineligible for the discount.
  • Promo Codes can not be exchanged for ZenMarket funds or any monetary value.
  • Please make sure to check shipping methods' restrictions before creating your parcel(s).
  • Please note that the parcel packing process might take 2~3 business days or more. To ensure you can use the Promo Code within the Promo Period, we recommend that you create your package in advance of the promotion ending (3~5 business days).
  • Please note that additional checks need to be made in the case a user requests a change of shipping method after packing has been completed. These checks may take up to 48 hours. To ensure you can use the Promo Code within the Promo Period, we recommend that you do not request a change of shipping method within 48 hours of the promotion ending.
  • Before purchasing an item, please check that it can be shipped to your region and is not on the list of internationally forbidden items. In many cases these items cannot be returned and will be disposed of at the buyers' expense.
  • Shipping methods have dimensions, weight and parcel value limits. Be sure to check the shipping calculator prior to ordering an item to ensure it can be shipped with an eligible shipping method. In the event that the item cannot be shipped with your chosen shipping method, you may be asked to select an alternative. In the event that your item cannot be shipped with one of the eligible shipping methods you will be unable to make use of this promotion.
  • ZenMarket reserves the right to make the final decision regarding disputes on whether an item is eligible for the campaign offer. Any decisions made by ZenMarket in this regard are final.
  • Users who participate in this campaign will be deemed to have read and agreed to the Terms & Conditions.

During the payment process, use the code OMOTENASHI2505 and the correct payment amount will be automatically displayed for you.

If you need further assistance, please contact ZenMarket staff via the Messages Tab of your ZenMarket account.

How to shop with ZenMarket

Have further questions regarding the buying process? Dive into our guide blog for more details, or contact our Customer Support

1

You add or bid for your item/s

Top up with your favorite payment methods

2

We purchase from the seller

We'll notify you when your items reach ZenMarket

3

Seller ships to ZenMarket

After items arrive at our warehouse, create a parcel

4

We ship to your address

We can combine multiple items into one box

5

Unbox your items!

Don't forget to let us know how we did!

We ship to most countries/regions. Please check shipping options for your country in our shipping fees calculator.

If no shipping methods appear for your country/region, it is unlikely we will be able to ship to your desired destination, meaning you will be unable to make use of this campaign.

Destination availability is subject to change based on the routes we are given access to by our shipping providers. 

ZenMarket do not ship to any of the following destinations: Afghanistan, Belarus, Central Africa, Cuba, DR Congo, Iran, Iraq, Libya, Russia, Somalia, South Sudan, Sudan, and Syria.

ZenMarket is a purchasing intermediary for Japan, also known as a purchasing proxy, or deputy buying service, i.e. a service that allows you to buy products from Japanese sites from home, even if you aren't in Japan.

It's worth noting that the vast majority of Japanese sites and stores do not deliver outside Japan. This is the case for Mercari, one of Japan's leading e-commerce platforms.

ZenMarket is your key to unlocking the door to all those exclusive Japanese products you can't buy any other way.

What products can be purchased?

ZenMarket caters for almost all purchases of physical products sold online in Japan. Starting from hobby items and collectables, anime, idols and JPOP merchandise, game consoles, sports equipment, fashion items, action figures and much more. Please ensure that the goods you buy are not prohibited for entry by the local customs office of destination country / region of the parcel.

japanese fishing equipment
Japanese Fishing Equipment

text text text text text text

Shop Now
anime figures and hobby items
Anime Figures & Hobby Items

text text text text text text

Shop Now
fashion beauty plushie manga
Looking for something else?

Chat with our staff!

Shop Now
zenpoint v3

You also earn ZenPoints with sending your 1st, 2nd and 3rd parcel!

After you ship your 1st parcel you also receive 500 ZenPoints (1 ZenPoint = 1 yen) to spend on international shipping of your next parcel.

Learn more about ZenPoints here.

Get started with your favorite stores

amzon
amazon
yahoo auctions
JDirectItems Auction
mercari
mercari
rakuma
rakuma
rakuten
rakuten
yahoo shopping
JDirectItems Shopping

Don't have a ZenMarket account yet?

Register now to get an extra 500 yen off international shipping in ZenPoints

By using our website, you agree to our Privacy and Cookie Policy.