The easiest way to shop directly from Japan. Join thousands of users worldwide who already enjoy authentic Japanese products shipped and delivered to their door.
From everyday goods to unique finds, we make it easy to shop, manage, and receive your orders—wherever you are.
From everyday goods to unique finds, we make it easy to shop, manage, and receive your orders—wherever you are.
Sign up now and experience it for yourself.
Get ready to say goodbye to those frustrations and hello to ZenMarket – your ultimate solution for shopping directly from Japan! Think of us as your personal shopping assistant in Japan, making it incredibly easy to buy virtually anything your heart desires from literally thousands upon thousands of Japanese online stores and auctions.
ZenMarket caters for almost all purchases of physical products sold online in Japan. Starting from hobby items and collectables, anime, idols and JPOP merchandise, game consoles, sports equipment, fashion items, action figures and much more. Please ensure that the goods you buy are not prohibited for entry by the local customs office of destination country / region of the parcel.
Have further questions regarding the buying process? Dive into our guide blog for more details, or contact our customer support.
Once you've created your free ZenMarket account, you can add items to your cart. Click "Add to Cart" directly from ZenMarket, or copy and paste the product URL into ZenMarket's search bar if it's a Japanese URL link. Learn how ZenMarket works in our comprehensive guide.
ZenMarket gives you access to major Japanese websites such as JDirectItems, Amazon.jp, and Rakuten, enabling you to place orders directly. Alternatively, if you have a specific Japanese website in mind, simply copy the product page link, paste it into the ZenMarket search bar, and add it to your cart. We’ll then check the price and process your order.
You can read more on how to use ZenMarket here.
Once your products are purchased online, they will be shipped from Japanese stores and sellers, and we will receive them at our warehouses in Osaka. You can then consolidate your items into a single parcel and have them shipped to your home with the shipping method of your choice. Check out more info about our shipping here.
Our customer service team is ready to answer all your questions in English! You can contact us quickly in your account's Messages tab (login required).
Shopping Japan with ZenMarket offers many advantages:
We ship to most countries/regions. Please check shipping options for your country in our shipping fees calculator.
If no shipping methods appear for your country/region, it is unlikely we will be able to ship to your desired destination, meaning you will be unable to make use of this campaign.
Destination availability is subject to change based on the routes we are given access to by our shipping providers.
ZenMarket do not ship to any of the following destinations: Afghanistan, Belarus, Central Africa, Cuba, DR Congo, Iran, Iraq, Libya, Russia, Somalia, South Sudan, Sudan, and Syria.
ZenMarket offers various payment methods to serve customers all over the world including Mastercard, Visa, American Express Stripe, PayPal, Crypto, Wise, Bank Transfer, Google Pay, Apple Pay and many more regional options.
ZenMarket utilizes a wallet system so you can lock in favorable exchange rates at a time that suits you, as well as speed up the time you can start shopping again in the event you lose an auction. Deposited funds can be withdrawn at any time (withdrawals may take 1-2 business days to process).
*additional payment method availability depends on payment region - see the add funds page on your account for details (login required).
When shopping with ZenMarket there are many shipping options available. Whether you need an item fast, or want to balance cost, you choose the provider that works best for you. ZenMarket only works with trusted and reliable shipping partners around the world.
*Shipping method availability depends on region and product. Users can select a shipping method of their choice from eligible shipping methods for their product/region. Please check shipping options for your country in our shipping fees calculator.
You can track your orders from your ZenMarket account by going to the "My Account" section and selecting "My Orders" from the dropdown menu. There, you will find a list of all your orders with their current status and tracking information (if available).
If tracking information is available, you can click on the tracking number to view detailed tracking information from the shipping carrier's website.
Additionally, once your order is shipped, you will receive an email notification with the tracking information.