Shop for Fashion Items Directly from Japan with ZenMarket

ZenMarket is a Japanese proxy shopping service to help you find any Japanese goods you desire.  We can even deliver the cutest, latest, and most unique fashion items, directly to you!

How to shop with ZenMarket

Have further questions regarding the buying process? Dive into our guide blog for more details, or contact our Customer Support

1

You add or bid for your item/s

Top up with your favorite payment methods

2

We purchase from the seller

We'll notify you when your items reach ZenMarket

3

Seller ships to ZenMarket

After items arrive at our warehouse, create a parcel

4

We ship to your address

We can combine multiple items into one box

5

Unbox your items!

Don't forget to let us know how we did!

Fashion FAQ

For more information about online shopping for Japanese fashion, click here

Understanding Japanese sizes can be tricky, as they often run smaller than European or American sizes. Most clothing in Japan is designed with petite proportions in mind, which means larger sizes can be harder to find. In general, regular sizes in Japan typically range from XS to L (equivalent to 32-46 EU or 0-14 US). Larger sizes like XL or XXL are less common and may only be available in specific brands or stores.

If you’re looking for larger sizes, here are a few tips to help you find the perfect fit:
・Check the exact measurements, like bust, waist, height, and other dimensions in centimeters are key.
・Shop at specialized stores, like Belle Maison or PUNYUS, which offer a wider range of sizes.
・Always compare measurements: Before making a purchase, compare your measurements with the store's size chart.

While refunds are possible under certain conditions, exchanges are not supported for products purchased through ZenMarket. Therefore, we strongly recommend checking the product as thoroughly as possible before paying for international shipping.
For concerns about product quality, condition, materials or any other concern, reach out to our support team before making a purchase. They can offer guidance to help you make an informed decision.

At ZenMarket, we prioritize the safe delivery of your items by packing them securely according to their fragility, size, and other characteristics. Our standard packaging is carefully designed to adapt to the needs of your products and is strong enough to withstand typical shipping conditions, however, if you are concerned about the safety of your items, you can request our Reinforcement Service for an additional 1,000 JPY per package.

6 Reasons to Shop from Japan on ZenMarket

Store Campaigns & Coupons

You can save money by using cashback campaigns and special coupons.

Loyalty Program Rewards

Earn benefits such as buying on credit & getting cashback on all shipped items.
More Info

More info

Save on International Shipping

Combine orders from multiple Japanese stores into one parcel for free to save on shipping fees.

One Cart for All Your Shopping

Shop from multiple Japanese stores and manage your orders all from your ZenMarket account.

Customer Support

Our support desk is available in 19 languages ​​to assist you with any enquiries you may have.

Transparent Fee Structure

We charge a flat fee of just 500 yen per unique item or lot.

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What do our customers think about ZenMarket?

Our Trustpilot reviews provide valuable insights into the experiences of our customers, showcasing their trust and satisfaction with ZenMarket. Explore what our clients have to say and discover why ZenMarket is the preferred choice for hassle-free Japanese shopping.

Thank you ZenMarket for your precious…

Thank you ZenMarket for your precious time, precise attention to every detail of performed service, being so kind and responsive, for making the experience of buying goods from Japan soooo easy, smooth and pleasant! I can confidently recommend your services to everyone and I have to be really sure about something - when I want to recommend it to people! Overall score 11 out of 10!

ー Almaz Huseynova, Germany

ZenMarket is great, highly recommend

I've now made several purchases through ZenMarket and have had various parcels sent to me. Their customer service has been exceptional. All my items have always been expertly packaged and I have never had anything lost or damaged in the shipping process. I am content with ZenMarket's service and am happy to continue using them.

ー Adriana Rueda, US

Amazingly well wrapped!

Items were quick to go from the auction stage into their warehouse, and were sent in a parcel that arrived very quickly. The wrapping and packing of the parcel was flawless - incredibly well done. Will use again!

ー Matthew Pawson, UK

Shops

shops

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A fashion brand that carries a wide range of styles, including classical dresses, Y2K, and tenshi-kaiwai.

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An official online store and second-hand clothing sales site for Gothic and Lolita fashion brands.

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This brand is popular among young people in Japan, offering a wide variety of products.

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Their collaboration products with Disney, Sanrio, and anime are so popular that reservations are essential!

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The beautiful atmosphere of European vintage is sublimated into romantic and feminine fashion.

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They carry popular feminine and sophisticated brands such as SNIDEL, gelato pique and FRAY I.D.

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The official shop of a major Japanese fashion company that specializes in elegant and modern designs.

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Japan's largest fashion online shopping site, carrying over 9,000 brands.

Do you want to buy products from Japan with ZenMarket?

Watch our full tutorial and find out how to buy items from Japan and have them delivered straight to your door.

Register now and get 500 ZenPoints so you can save on international shipping costs !

Sign up now!

Frequently Asked Questions

Once your account has been created, for free, on ZenMarket, you can add items to your shopping cart. Click "Add to Cart" on ZenMarket directly or copy and paste the product URL into the ZenMarket search bar from a Japanese site of your choice. In our complete guide, you can find out how ZenMarket works.

ZenMarket only charges a 500 ¥flat fee per item with no additional charges. You simply have to add funds to your ZenMarket account to pay for your items and shipping costs. Preparation, repackaging, and parcel insurance are available! Customs charges may apply for sending parcels internationally. More info on our fees here.

ZenMarket allows you to ship your parcels via several international carriers AirMail, FedEx, UPS, DHL, EMS , or even Surface and Zen Express , our specialized delivery service! We also allow you to pay for your purchases with your preferred payment method: PayPal, Stripe, Wise, bank transfer, in cryptocurrencies via CoinGate, and many more, depending on your country of residence!

Once your products are purchased online, they will be shipped from Japanese stores and sellers, and we will receive them at our warehouses in Osaka. You can then consolidate your items into a single parcel and have them shipped to your home with the shipping method of your choice. Check out more info about our shipping here.

Our customer service team is ready to answer all your questions in English! You can contact us quickly in your account's Messages tab (login required).

Sign up for FREE and get 500 ZenPoints

Register easily, quickly and COMPLETELY FREE with Facebook, Google, or email to shop any type of exclusive product directly from Japan! (1 ZenPoint = 1 JPY)
Sign up now
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