Looking for Nike shoes directly from Japan?

Once you've created your free ZenMarket account, you can add items to your cart. Click "Add to Cart" directly from ZenMarket, or copy and paste the product URL into ZenMarket's search bar if it's a Japanese URL link. Learn how ZenMarket works in our comprehensive guide.

ZenMarket only charges a ¥500 flat fee per item with no additional charges. You simply have to add funds to your ZenMarket account to pay for your items and shipping costs. Preparation, repackaging, and parcel insurance are available! Customs charges may apply for sending parcels internationally. More info on our fees here.

ZenMarket gives you access to major Japanese websites such as JDirectItems, Amazon.jp, and Rakuten, enabling you to place orders directly. Alternatively, if you have a specific Japanese website in mind, simply copy the product page link, paste it into the ZenMarket search bar, and add it to your cart. We’ll then check the price and process your order.

You can read more on how to use ZenMarket here.

Once your products are purchased online, they will be shipped from Japanese stores and sellers, and we will receive them at our warehouses in Osaka. You can then consolidate your items into a single parcel and have them shipped to your home with the shipping method of your choice. Check out more info about our shipping here.

Our customer service team is ready to answer all your questions in English! You can contact us quickly in your account's Messages tab (login required).

Shopping Japan with ZenMarket offers many advantages:

• Registration is quick, easy and totally free.
• Shop at Mercari and other Japanese sites.
• Consolidate all your purchases into a single shopping cart.
• Choose your preferred payment method.
• Choose your preferred shipping method
• Choose your preferred packing strategy: combine all your items in one parcel, or ship them separately.
• Free 60-day storage in our warehouses so you have time to organize your orders! Maximum storage period is up to 90 days.
• Shipping insurance is included in our service charges.
• Shop and receive native support in your choice of 19 languages including English!
• We'll give you personal assistance at every stage of your order.

Yes, you can withdraw the funds you added to your ZenMarket account at any time. From "My Account," click on the "Payments" tab, where you'll find a "Withdraw" button. Click it and indicate the amount in yen you wish to withdraw.

Please note that there may be transfer fees when withdrawing funds depending on the chosen payment method.

You can track your orders from your ZenMarket account by going to the "My Account" section and selecting "My Orders" from the dropdown menu. There, you will find a list of all your orders with their current status and tracking information (if available).

If tracking information is available, you can click on the tracking number to view detailed tracking information from the shipping carrier's website.

Additionally, once your order is shipped, you will receive an email notification with the tracking information.

All ZenMarket parcels are insured for damage or loss at no additional cost.

As we must wait for the completion of an investigation by your chosen shipping carrier to receive the insurance payout, we ask for your patience in these matters.