ZenMarket is a purchasing intermediary for Japan, also known as a purchasing proxy, or proxy buying service, i.e. a service that allows you to buy products from Japanese sites from home, even if you aren't in Japan.

It's worth noting that the vast majority of Japanese sites and stores do not deliver outside Japan. This is the case for Mercari, one of Japan's leading e-commerce platforms.

ZenMarket is your key to unlocking the door to all those exclusive Japanese products you can't buy any other way.

Shopping Japan with ZenMarket offers many advantages:

• Registration is quick, easy and totally free.
• Shop at Mercari and other Japanese sites.
• Consolidate all your purchases into a single shopping cart.
• Choose your preferred payment method.
• Choose your preferred shipping method
• Choose your preferred packing strategy: combine all your items in one parcel, or ship them separately.
• Free 60-day storage in our warehouses so you have time to organize your orders! Maximum storage period is up to 90 days.
• Shipping insurance is included in our service charges.
• Shop and receive native support in your choice of 19 languages including English!
• We'll give you personal assistance at every stage of your order.

We ship to most countries/regions. Please check shipping options for your country in our shipping fees calculator.

If no shipping methods appear for your country/region, it is unlikely we will be able to ship to your desired destination, meaning you will be unable to make use of this campaign.

Destination availability is subject to change based on the routes we are given access to by our shipping providers. 

ZenMarket do not ship to any of the following destinations: Afghanistan, Belarus, Central Africa, Cuba, DR Congo, Iran, Iraq, Libya, Russia, Somalia, South Sudan, Sudan, and Syria.

ZenMarket offers various payment methods to serve customers all over the world including Mastercard, Visa, American Express Stripe, PayPal, Crypto, Wise, Bank Transfer, Google Pay, Apple Pay and many more regional options.

ZenMarket utilizes a wallet system so you can lock in favorable exchange rates at a time that suits you, as well as speed up the time you can start shopping again in the event you lose an auction. Deposited funds can be withdrawn at any time (withdrawals may take 1-2 business days to process).

*additional payment method availability depends on payment region - see the add funds page on your account for details (login required).

When shopping with ZenMarket there are many shipping options available. Whether you need an item fast, or want to balance cost, you choose the provider that works best for you. ZenMarket only works with trusted and reliable shipping partners around the world.

*Shipping method availability depends on region and product. Users can select a shipping method of their choice from eligible shipping methods for their product/region. Please check shipping options for your country in our shipping fees calculator.

During the payment process, enter an eligible promo code and the correct payment amount will be automatically displayed for you.

If you need further assistance, please contact ZenMarket staff via the Messages Tab of your ZenMarket account.