The new series "Heat Wave Arena" will be released in Japan on March 14, 2025, and will feature other iconic trainers and their favorite partners.
Have further questions regarding the buying process? Dive into our guide blog for more details, or contact our Customer Support.
1
You add or bid for your item/s
Top up with your favorite payment methods
2
We purchase from the seller
We'll notify you when your items reach ZenMarket
3
Seller ships to ZenMarket
After items arrive at our warehouse, create a parcel
4
We ship to your address
We can combine multiple items into one box
5
Unbox your items!
Don't forget to let us know how we did!
In just 5 easy steps, you can have them delivered straight to your door. Register now and get 500 ZenPoints so you can save on international shipping costs!
You can save money by using cashback campaigns and special coupons.
Enjoy benefits such as credit purchasing and cashback on all shipped items.
Combine orders from multiple Japanese stores into a single package for free to save on shipping costs.
Shop from multiple Japanese stores and manage your orders from your ZenMarket account.
Our support service is available in 19 languages to answer all your questions.
We charge a flat fee of 500 yen per unique item or lot.
faq
We ship to most countries/regions. Please check shipping options for your country in our shipping fees calculator.
If no shipping methods appear for your country/region, it is unlikely we will be able to ship to your desired destination, meaning you will be unable to make use of this campaign.
Destination availability is subject to change based on the routes we are given access to by our shipping providers.
ZenMarket do not ship to any of the following destinations: Afghanistan, Belarus, Central Africa, Cuba, DR Congo, Iran, Iraq, Libya, Russia, Somalia, South Sudan, Sudan, and Syria.
ZenMarket offers various payment methods to serve customers all over the world including favorites Mastercard, Visa, American Express Stripe, PayPal, Crypto, Wise, Bank Transfer, Google Pay, Apple Pay and many more regional options.
ZenMarket utilizes a wallet system so you can lock in favorable exchange rates at a time that suits you, as well as speed up the time you can start shopping again in the event you lose an auction. Deposited funds can be withdrawn at any time (withdrawals may take 1-2 business days to process).
*additional payment method availability depends on payment region - see the add funds page on your account for details (login required).
When shopping with ZenMarket there are many shipping options available. Whether you need an item fast, or want to balance cost, you choose the provider that works best to you. ZenMarket work only with trusted and reliable shipping partners around the world.
*Shipping method availability depends on region and product. User can select a shipping method of their choice from eligible shipping methods for their product/region. Please check shipping options for your country in our shipping fees calculator.
Our Trustpilot reviews provide valuable insights into our customers' experiences, showcasing their trust and satisfaction with ZenMarket. Discover what our customers have to say and why ZenMarket is their preferred choice for hassle-free shopping in Japan.
